Intercom App Integration with Zendesk Support
"Fullview helped us navigate through replays of the customers and this helped us discover and rectify hundreds of bugs and glitches in the product." The workspace left-hand column notifies agents of all ticket updates. The top of the agent workspace shows an agent’s open tickets, ticket statistics, and satisfaction statistics, as well as tabs depicting all current tickets. If a customer isn’t satisfied with Answer Bot’s response, Answer Bot quickly routes them to an agent best...
