9. The customer service team was infamously tough to work with
Considering more 900 reports inside Individual Points, Suits has received on trouble with their members in the past to have spamming these with emails from their own site and you can regarding the spouse businesses. Occasionally, the volume regarding emails is more than just members bargained having when they registered.
If you’re Match’s tech support team is world class, it looks its customer support team has performed reduced admirably. Search through the complaints towards the Better business bureau site therefore see one-story shortly after various other off a let down member obtaining their account repaired otherwise obtaining a reimbursement being treated poorly by the a support associate.
“Impolite customer service! I attempted to invest in a gift registration. The consumer solution representative duplicated both email addresses off wrong and you will I became not able to send it “gift” on-time. When Г–sterreichisch Frauen treffen trying to make contact with customer care via current email address, it went un-responded. The 1st time We known as customer service associate, they copied on the best information and you may told you I would in the near future rating a confirmation. This article try once again never acquired. I experienced to-name back an added more hours to understand the buy couldn’t be modified and so they was required to reimburse the transaction and you can re also-charges me personally. The original associate lied if you ask me!
